Privacy Policy Overview

This Privacy Policy outlines how we handle personal data collected through our services.

Policy guidance

This introduction outlines how information use, individual rights, and support pathways are addressed within this policy.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Privacy Office

Contact Information

Phone
+27 11 482 1820
Address
451 Charlotte Maxeke Street, Pretoria West, Pretoria, 0183
General inquiries
01

Purposes of Data Processing

Personal data is processed to provide services, improve user experience, and comply with legal obligations.

Processing is limited to the purposes described in this policy.
02

Data Sharing with Partners

We may share data with service providers who assist in our operations under strict confidentiality agreements.

Third parties receiving data are bound by confidentiality obligations.
03

Legal Disclosures

We may share personal data with legal authorities when mandated by law or to protect our rights.

Disclosure to authorities occurs only when required by applicable law.
User Rights

User Rights

Users have rights regarding their personal data, including access, correction, and deletion.

Rights may be subject to legal limitations in certain circumstances.
Requests

Exercising User Rights

Requests for exercising rights should be submitted through the designated contact channels.

We respond to verified rights requests within the timeframe required by law.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.

Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates

Policy Updates

We will notify users of significant changes to this policy via our website or direct communication.

Material changes to this policy are communicated through appropriate channels.
01 · Collection

Data Collection Practices

We collect personal data such as names, contact information, and usage data to provide and improve our services.

The categories of data collected depend on how users interact with our services.
02 · Sources

Sources of Data Collection

We obtain data from user submissions, automated systems, and third-party integrations.

Data is received directly from users or generated through service interactions.
03 · Cookies

Types of Cookies Used

We use essential cookies for functionality and analytics cookies to improve user experience.

Cookies vary by purpose and may be session-based or persistent.
04 · Controls

Cookie Management

Cookies can be managed through browser settings, allowing users to control their data preferences.

Users may adjust cookie preferences through browser settings at any time.